Frequently Asked Questions

Find answers to common questions from carriers and shippers about working with M&O Solutions.

For Carriers

Carrier Questions

To become a carrier partner, you'll need an active MC and DOT number, valid insurance (cargo, liability, and auto), and a clean safety record. You can apply through our Carrier Registration page.
Simply fill out our online carrier registration form. Once submitted, our carrier relations team will review your information and contact you within 24–48 hours to complete the onboarding process, including the carrier agreement and W-9.
We offer competitive payment terms. Standard payment is within 30 days of receiving the signed BOL (Bill of Lading) and invoice. We also offer a quick-pay program for carriers who prefer faster payment.
We work with all equipment types including dry van, refrigerated (reefer), flatbed, step deck, RGN, power only, hotshot, and box trucks. We're always looking for reliable carriers with quality equipment.
We move freight across all 48 contiguous states. Once you're set up in our system, our dispatchers will work with you to find loads that match your preferred lanes and equipment type.
Yes! You can download our carrier packet below which includes the carrier agreement, W-9 form, and all the information you need to get started hauling with M&O Solutions.

M&O Solutions Carrier Packet

PDF — Carrier Agreement, W-9, & Getting Started Guide

Download
For Shippers

Shipper Questions

You can request a quote through our Get a Quote page, call us at (407) 792-1713, or email us. We typically respond with competitive rates within 1–2 hours during business hours.
We handle virtually all types of freight including dry goods, refrigerated/frozen products, construction materials, machinery, oversized loads, hazmat, and more. If it needs to move, we can move it.
No! We believe in earning your business every day. You can ship as needed with no long-term commitments or minimum volume requirements. Many of our clients start with a single load and grow from there.
Every carrier in our network is thoroughly vetted for safety records, insurance coverage, and reliability. We verify active authority, monitor CSA scores, and ensure all carriers maintain proper cargo and liability insurance.
Absolutely. We provide real-time shipment tracking and proactive communication throughout transit. Your dedicated logistics coordinator will keep you informed with regular updates from pickup to delivery.
We offer flexible payment terms tailored to your business needs. Standard terms are Net 30, but we can discuss options that work best for your company during the onboarding process.
M&O Solutions provides freight brokerage services across all 48 contiguous United States. Whether your freight needs to move coast to coast or just a few states over, we have the carrier network to get it done.
General

About M&O Solutions

A freight broker is a licensed intermediary that connects shippers (companies that need to transport goods) with carriers (trucking companies). We negotiate rates, coordinate logistics, handle paperwork, and ensure your freight moves safely and on time — all without owning trucks ourselves.
Yes, M&O Solutions is a fully licensed and bonded freight brokerage operating under FMCSA authority. We maintain all required bonds and insurance to protect both our carrier and shipper partners.
Our headquarters is located at 604 Courtland St, Suite 201, Orlando, FL 32804. While we're based in Florida, we serve the entire continental United States.
You can reach us by phone at (407) 792-1713, by email at office@mosolutions.org, or through our Contact page. Our team is available 24/7 for emergency dispatch needs.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you promptly.